Streaming Service FAQs

While The Loft Cinema is temporarily closed we will be offering virtual screenings of new films to entertain and engage with you while we’re apart! We’re working with distributors to put this together quickly, so please be patient if we run into some initial technical issues.

Below, we will do our best to answer most of your questions about all the different programming we’ll be offering. If you have additional questions, please email us at [email protected].

Q: HOW DO I WATCH THE NEW FILMS?

A: Every new release we offer will be available through the individual distributor’s websites and streaming services. You’ll be taken to their websites to purchase and watch the film, but a portion of your ticket will help support The Loft Cinema. You’ll find details about each film and distributor and/or platform below.

If you have an HDMI cable see the bottom of this page for how to stream any film to your tv set.


MAGNOLIA PICTURES
Films: John Lewis: Good Trouble

You can easily watch on your computer, smartphone, or tablet, or cast to your Apple TV or Google Chromecast. If you have an Apple TV, make sure that it’s connected to the same Wi-Fi network as the device you used to purchase the film. Then, click  in the playback window and select your Apple TV.

If you have a Google Chromecast, make sure that it’s connected to the Wi-Fi network as the device you used to purchase the film. Then, click in the playback window and select your Google Chromecast.

For more help, email Magnolia Pictures here


ROWHOUSE CINEMA
Film: Quarantine Cat Film Fest

For $12, you will get access to watch on your your computer, tablet, smartphone, and other streaming devices. After you get the email to watch the film, you can watch the film as much as you want for 72 hours.

More FAQs are available, here.

For more help, click here.


OSCILLOSCOPE FILMS
Film: We Are Little Zombies

For $12, you will get access to watch on your your computer, tablet, smartphone, and other streaming devices. After you get the email to watch the film, you can watch the film as much as you want for 72 hours.

More FAQs are available, here.

For more help, click here.


KINO NOW
Films: House of Hummingbird, The Tobacconist, Denise Ho: Becoming The Song

For $12, you will get access to watch on your computer, phone, or tablet. You can also download the Kino Now app for Roku or Apple TV (requires tvOS 9.0 or later) and watch the film there.

You will have to register for a free KinoNow account if you don’t already have one. After you’ve entered your payment information, your rental period will start immediately and last for five days.

For more help, email Kino Now here.


TOGETHER FILMS
Film: 2040

Upon completing your film rental for $12, you have 7 days to begin watching. After you have started watching, you will have 3 days to finish viewing the film. You can watch on Android tablets and phones using Chrome, and on iPhones and iPads using Safari. If you have an Apple TV or Roku, you can use our dedicated apps for these platforms. If you have a Chromecast, you can cast to it from your phone or computer.

More FAQs are available here.


EAGLE ROCK ENTERTAINMENT
Film: Ella Fitzgerald: Just One Of Those Things

Upon completing your film rental for $12, you have 7 days to begin watching. After you have started watching, you will have 3 days to finish viewing the film. You can watch on Android tablets and phones using Chrome, and on iPhones and iPads using Safari. If you have an Apple TV or Roku, you can use our dedicated apps for these platforms. If you have a Chromecast, you can cast to it from your phone or computer.

More FAQs are available here.


Film Movement Plus

Films: Carmilla, Shanghai Triad

You can watch on your computer, phone, or tablet or on a bigger screen with Apple TV, Android TV, Fire TV, Roku or Chromecast.

Once you create an account and purchase a pass for $12, you’ll be able to access the film for 72 hours.

More information is available here.


VERTICAL ENTERTAINMENT
Film: Sometimes Always Never

For $6 you will get access to watch on your your computer, smartphone, or tablet, or use the official Vimeo app on your Apple TV (4th generation), Android TV, Roku, Amazon Fire, Samsung TV, or Google Chromecast. Please not that there is no Vimeo app available for LG Smart TVs. After you get the email to watch the film, you can watch the film as much as you want for 48 hours (or forever if purchased).

More FAQs are available here.


Q: I JUST PURCHASED THE FILM, BUT I DON’T SEE HOW TO WATCH IT?

A: First, check your email, and make sure your purchase went through. The email you were sent should have a link for you to watch the film. If you are still having issues, please email us at [email protected]

Q: I’M A LOFT CINEMA MEMBER; IS THERE A MEMBER PRICE?

A: Unfortunately, due to our agreements with distributors, we aren’t able to offer member pricing for these films. But don’t worry – we’ll be extending your member benefits for the length of the closure when we reopen. These rentals will help ensure that we are able do that – thank you for your support!

Q: CAN I USE LOFT CINEMA GIFT CARDS FOR VIRTUAL SCREENING ROOM FILMS?

A: Unfortunately, that’s not an option at the moment. You’ll be able to use them when we reopen – thank you for your support!

Q: How do I stream a film to my tv using an HDMI cable?

A: You can watch any of the streams on your TV using an HDMI cable. You will need to own or purchase an HDMI cable, or equivalent cable for Mac if using a Mac computer, for this. To set this up:

  1. Attach the HDMI cable to your TV
    You will find HDMI ports on all newer televisions (typically on the side or back panels). Plug the HDMI cable into one of the ports (e.g. HDMI 1, HDMI 2, etc)
  2. Attach the HDMI cable to your computer
    Attach the other end of the HDMI cable to your computer/device
  3. Set your TV settings to the HDMI port
    Change the input source setting on your TV to the HDMI port you are using with the cord

Once connected, your computer screen will be mirrored to your TV screen. All actions, including video playback, will be mirrored to your TV screen.

If you are seeing any cropping of the picture on your TV screen, try changing the aspect ratio of your TV display to adjust this.